Privacy Policy

This Privacy Policy explains how Tailor's Touch processes personal data in connection with its website, inquiries, appointments, and garment remodelling and upcycling services.

Effective DateAs stated in policy

ScopeAll users of our services

QuestionsContact

User Rights

Your Rights

Subject to applicable law, you may request access to your data, correction of inaccurate information, deletion where permitted, restriction of processing, or objection to certain processing activities. You may also request clarification about how your data is used and, in some cases, receive a copy of the data we hold about you.

Available rights may vary depending on the legal basis and the type of data involved.

Requests

How to Make a Request

To exercise a privacy right, please use the contact details in this policy and describe your request clearly. We may ask for information needed to verify identity and to locate the relevant records. If a request cannot be fully granted, we will explain the reason to the extent required by law.

Requests are handled after we confirm identity and review any legal exceptions.

Data Retention

Retention of Data

We retain personal data for the period necessary to manage inquiries, complete projects, maintain business records, and meet legal obligations. When data is no longer needed, it is deleted, anonymised, or archived in a restricted form where retention is required by law or for legitimate recordkeeping.

Records are kept only for as long as needed for service, legal, or accounting purposes.

Policy Updates

Policy Changes

If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The version in force is the one published at the time of your visit or interaction, unless a later version is stated to apply.

We may revise this policy to reflect legal, operational, or technical changes.

Purposes of Processing

We use personal data to respond to inquiries, arrange consultations and fittings, assess garments and materials, prepare quotes, record approvals, carry out remodelling or alteration work, manage collection and payment, maintain business records, secure the website, and comply with legal obligations. We may also use limited technical data to improve site reliability and understand basic usage patterns.

Processing is limited to the operation of the website and the handling of garment projects.

Service Providers

We may share personal data with external service providers that support website hosting, communication handling, appointment management, payment processing, or similar operational functions. These parties may process data only for the purposes we specify and are expected to protect it appropriately. We do not sell personal data.

Service providers receive only the information needed to perform their assigned tasks.

Legal Disclosures

We may share personal data with authorities, courts, or other public bodies where disclosure is required by law, necessary to respond to lawful requests, or needed to protect our rights, customers, or operations. We may also disclose information to establish, exercise, or defend legal claims.

We disclose information to public bodies only when a valid legal basis requires it.

Data category

Data We Collect

We may process contact details, communication content, appointment information, project details, garment-related preferences, payment and billing records, and technical data such as device or browser information. Where relevant to a project, we may also process images or notes about the garment, fabric condition, fit requirements, and agreed alterations or upcycling instructions.

We collect only the information needed to handle inquiries, appointments, and garment work.

Collection source

Sources of Data

We receive data from website forms, email, phone calls, booking or fitting arrangements, and in-person consultations. We also generate internal records from project assessment, quotation, approval, work progress, collection, and payment handling. Technical data may be collected automatically when the website is used.

Most information comes directly from the person making the request or placing the order.

Cookie category

Cookie Types

We may use essential cookies for security and core functionality, preference cookies to remember settings, and limited analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose and lifespan.

Cookie use is limited to practical site operation and basic measurement where enabled.

User control

Cookie Controls

Where cookies are used, you may manage them through your browser settings and, where available, any on-site preference tools. Disabling some cookies may affect basic site functions, form handling, or preference storage.

Browser settings can be used to limit or remove cookies, subject to the browser’s own controls.

Email contact

sales@peanutwaterdiary.click

Telephone contact

+43 661 785675

Postal address

Janzgasse 2, 8020 Graz

Privacy contact

Use the contact details below for privacy questions, requests, or notices relating to this policy.